Website owner information

GRUPO ON MARKET SL, Tax ID (CIF/NIF) B12895835, with registered address at AVENIDA JAIME CHICHARRO 81 LOCAL 4 ENTLO, BURRIANA (CASTELLÓN), 12530, and communications email CLIENTES@GRUPOOM.ES. Registered with the Castellón Companies Register, Volume: 1606, Book: 1168, Page 150, Section: 8, Sheet: 34797, Entry: 1.

Data Protection Officer

The owner is responsible for the personal data collected through browsing and use of this website, in accordance with the requirements set out in REGULATION (EU) 2016/679 on the protection of natural persons, as well as Law 34/2002 of 11 July on Information Society Services and Electronic Commerce (LSSI-CE).

By using this website, we understand that you have read and understood the information provided regarding the processing of your personal data.

Data protection policy

The controller applies the principle of proactive accountability in the processing of personal data, maintaining constant updates and promoting continuous improvement of the data protection system in accordance with applicable legal requirements, guaranteeing in all cases:

* respect for the fundamental freedoms and rights of natural persons
* that data is processed lawfully, fairly, and transparently
* that the data processed is accurate, adequate, relevant, and limited in relation to the purposes for which it is collected
* that the purposes for which it is collected are explicit and legitimate and that it is not processed in a manner incompatible with those purposes

The purpose of this document is to inform users about what we do with their personal data, how it is collected, what it is used for, the rights they have, as well as all the legal information required under current regulations.

Data collected, purpose, and lawfulness

The personal data processed is that provided by users through the forms available on this website and is the minimum required in order to:

*send you information about our products/services
*respond to enquiries.
*process orders, as well as prepare the corresponding invoices, provide information on order status, handle complaints, and any other management arising from the provision of the service carried out through this website.

These purposes are based on the legal grounds for processing the data collected under current regulations: performance of a contract or provision of a service to users, compliance with legal obligations, legitimate interest, and users’ consent.

Web forms

The personal data collected through the web contact form is used to respond to any enquiry the user submits through it.

The personal data collected in the order form is used to process the data necessary for the proper management of your orders.

The processing of data is legitimised by the consent you provide by expressly accepting the processing conditions set out in this privacy policy.

Data recipients

The personal data obtained through the web forms is recorded and stored on electronic media controlled and supervised by the data controller.

Your personal data will not be disclosed to third parties, except where such disclosure is covered by a legal obligation or where, for the proper provision of the service or performance of the contract, it is necessary to disclose your data to third parties in order to make payment (payment gateways) and manage product deliveries (carriers), with such disclosure being justified by service requirements. For payments via other payment gateways, we recommend that the user read their privacy policy to understand how they handle personal information.

In cases where disclosure of data to third parties is not covered by the legal bases set out in the previous section, data will only be disclosed to other recipients if the user has given their express consent.

Strict criteria are maintained for selecting data processors, along with a contractual commitment with each of them to comply with and enforce the obligations established in data protection matters.

In the event of international data transfers, GRUPO ON MARKET SL will ensure that the transfer of your personal data is carried out in accordance with applicable privacy laws and, in particular, that the necessary contractual, technical, and organisational measures are applied, such as the standard contractual clauses approved by the European Commission.

You can obtain more information about the processing of personal data by our organisation by requesting it via email at: CLIENTES@GRUPOOM.ES.

Technical and organisational data protection measures

The media used have the necessary technical and organisational measures to guarantee the confidentiality and retention of the personal data obtained through the website.
Personal data collected via the website is processed using the HTML protocol with a valid SSL certificate.
Staff involved in data processing operations—access, editing, deletion, etc.—are qualified, trained, and committed to this data protection policy.

Data retention

Personal data obtained through the contact form will be kept for as long as necessary to respond to the request/enquiry submitted.
Personal data obtained through the order form will be kept for as long as a contractual and/or commercial relationship exists with you, or until you exercise your right to erasure, cancellation, and/or restriction of the processing of your data.
Once the contractual relationship has ended, we will keep the information duly blocked, without using it, for as long as it may be necessary for the exercise or defence of claims, or if any type of judicial, legal, or contractual liability may arise from its processing that must be addressed and for which its recovery is necessary.
If you have expressly agreed to receive commercial information, we will keep your contact details until you inform us of your decision to unsubscribe from such commercial communications.

Information on the existence of automated decisions (including profiling)

We do not normally make automated decisions, but when we do, we will make it clear that this type of decision is being made. However,
GRUPO ON MARKET SL, Tax ID (CIF/NIF) B12895835, includes several sections dedicated to service personalisation in order to display personalised advertising when you access its website and also to send personalised communications. GRUPO ON MARKET SL, Tax ID (CIF/NIF) B12895835, acknowledges the possibility of profiling to improve its product offering or personalise the sending of commercial offers or provide more personalised customer service.

Objection to data being processed for advertising purposes

If you gave your consent for your data to be used for advertising purposes and you no longer wish to receive advertising, you may withdraw your consent at any time by sending an email to the controller at CLIENTES@GRUPOOM.ES.

Changes to the Privacy Policy

We may amend the information contained in this Privacy and Cookies Policy whenever we deem it appropriate. If we do so, we will notify you through various means via the Platform (for example, through a banner, a pop-up, or a push notification), or we may even notify you at your email address when the change in question is significant for your privacy, so that you can review the changes, assess them, and, where appropriate, object or unsubscribe from a service or functionality. In any case, we suggest that you review this Privacy and Cookies Policy from time to time in case there are minor changes or we introduce any interactive improvements.